Terms of Service

Terms of Service

Last updated: 16 June 2025

1. Agreement

By using Covo ("the Service"), you agree to these terms. If you do not agree, do not use the Service. "You" refers to the trade business or individual accessing Covo.

2. The Service

Covo catches missed calls and enquiries for UK trade businesses, qualifies leads, and schedules jobs. The Service is provided on an "as available" basis. We aim for high availability but do not guarantee uninterrupted service.

3. Eligibility

You must be at least 18 years old and operating a legitimate trade business in the United Kingdom to use Covo.

4. Your responsibilities

5. Our responsibilities

6. Intellectual property

All content, branding, and technology comprising Covo remain our property. You retain ownership of your business data processed through the Service.

7. Payment and billing

Pricing will be confirmed at launch. If applicable, fees are billed in advance. We will provide at least 14 days' notice of any price changes.

8. Cancellation

You may cancel your account at any time. Upon cancellation, we will retain your data for a reasonable period to allow reactivation, after which it will be deleted in accordance with our Privacy Policy.

9. Limitation of liability

To the maximum extent permitted by law, Covo's total liability is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental or consequential damages, including lost revenue from missed calls not caught by the Service.

10. Changes to terms

We may update these terms. Material changes will be communicated at least 30 days in advance. Continued use after changes take effect constitutes acceptance.

11. Governing law

These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

Questions about these terms? Email us at hello@trycovo.com.

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